Welcome to our Electricity and Gas retailer’s customer reviews section. Read about other users experiences with electricity and gas companies. We asked customers to rate their energy retailers on their customer service, the way they deal with complaints, charges and rates and whether they feel the energy company helps them to save money. You can see the full results of our survey in the table, below. Click the links if you want to find out more about individual energy companies and read the comments by other users.

Whilst many people’s first concern when choosing their energy retailer is how much they are going to be paying for electricity and gas, overall customer satisfaction also ranks highly in people’s concerns.

 
Retailer
Customer Service
Charges & Rates
Complaint Handling
Aggregate Score
electricity comparison AGL 69%

Read 32 Reviews

Compare electricity Alinta Energy 87%

Read 12 Reviews

cheap electricity Blue NRG 97%

Read 2 Reviews

electricity comparison Click Energy 52%

Read 5 Reviews

electricity comparison Diamond Energy 74%

Read 3 Reviews

compare electricity Dodo Power and Gas 62%

Read 3 Reviews

electricity comparison Energy Australia 60%

Read 12 Reviews

cheap electricity GloBird Energy 67%

Read 1 Reviews

electricity comparison Momentum Energy 85%

Read 6 Reviews

electricity comparison Origin Energy 62%

Read 13 Reviews

compare electricity and gas 1St Energy 77%

Read 4 Reviews

compare electricity and gas People Energy 20%

Read 1 Reviews

compare electricity and gas Power Direct 80%

Read 2 Reviews

Powershop Australia 99%

Read 4 Reviews

electricity and gas Red Energy 82%

Read 7 Reviews

compare gas prices Simply Energy 81%

Read 11 Reviews

compare gas prices Sumo Power 60%

Read 2 Reviews

Synergy 53%

Read 6 Reviews

Ergon Energy 60%

Read 6 Reviews

electricity comparison Lumo Energy 92%

Read 4 Reviews