Welcome to our Electricity and Gas retailer’s customer reviews section. Read about other users experiences with electricity and gas companies. We asked customers to rate their energy retailers on their customer service, the way they deal with complaints, charges and rates and whether they feel the energy company helps them to save money. You can see the full results of our survey in the table, below. Click the links if you want to find out more about individual energy companies and read the comments by other users.

Whilst many people’s first concern when choosing their energy retailer is how much they are going to be paying for electricity and gas, overall customer satisfaction also ranks highly in people’s concerns.

Retailer
Customer Service
Charges & Rates
Complaint Handling
Aggregate Score
electricity comparison
AGL
64%

Read 13 Reviews

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Alinta Energy
77%

Read 4 Reviews

cheap electricity
Blue NRG
97%

Read 2 Reviews

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Click Energy
42%

Read 3 Reviews

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Dodo Power and Gas
64%

Read 3 Reviews

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Energy Australia
68%

Read 5 Reviews

electricity comparison
Momentum Energy
73%

Read 2 Reviews

electricity comparison
Origin Energy
51%

Read 4 Reviews

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1St Energy
86%

Read 3 Reviews

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People Energy
20%

Read 1 Reviews


Powershop Australia
98%

Read 3 Reviews

electricity and gas
Red Energy
13%

Read 1 Reviews

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Simply Energy
72%

Read 5 Reviews

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Sumo Power
60%

Read 2 Reviews


Synergy
67%

Read 2 Reviews


Ergon Energy
60%

Read 1 Reviews