Welcome to our Electricity and Gas retailer’s customer reviews section. Read about other users experiences with electricity and gas companies. We asked customers to rate their energy retailers on their customer service, the way they deal with complaints, charges and rates and whether they feel the energy company helps them to save money. You can see the full results of our survey in the table, below. Click the links if you want to find out more about individual energy companies and read the comments by other users.

Whilst many people’s first concern when choosing their energy retailer is how much they are going to be paying for electricity and gas, overall customer satisfaction also ranks highly in people’s concerns.

 
Retailer
Customer Service
Charges & Rates
Complaint Handling
Aggregate Score
electricity comparison AGL 65%

Read 8 Reviews

Compare electricity Alinta Energy 80%

Read 5 Reviews

cheap electricity Blue NRG 97%

Read 2 Reviews

electricity comparison Click Energy 42%

Read 3 Reviews

electricity comparison Diamond Energy 20%

Read 1 Reviews

compare electricity Dodo Power and Gas 47%

Read 2 Reviews

electricity comparison Energy Australia 62%

Read 6 Reviews

electricity comparison Momentum Energy 94%

Read 3 Reviews

electricity comparison Origin Energy 51%

Read 4 Reviews

compare electricity and gas 1St Energy 89%

Read 3 Reviews

compare electricity and gas People Energy 20%

Read 1 Reviews

Powershop Australia 98%

Read 3 Reviews

electricity and gas Red Energy 57%

Read 2 Reviews

compare gas prices Simply Energy 82%

Read 4 Reviews

compare gas prices Sumo Power 60%

Read 2 Reviews

Synergy 67%

Read 2 Reviews

Ergon Energy 60%

Read 1 Reviews