Frequently asked questions

How do I switch electricity providers? That is, will I have to do anything to make the switch? For example, will I need to contact my existing retailer?

During a power outage (weather-related, or otherwise), who should I call?
How much money will I save using Seek The Deal to change my electricity retailer?
What if I don’t like my new electricity retailer? Will Seek The Deal allow me to change again? Will it cost me anything to switch back?
I’ve heard about reports (complaints) of energy retailers offering low initial rates, but then raising their rates after 3-6 months or at the end of the contract. People say that by the end of the year they end up paying hundreds more than before. Is this true?

Features & Benefits

  • Comparing service made easy.
  • Impartial advice.
  • No paperwork or hassle required.
  • It’s a free service and will always be.