Energy Australia

electricity comparison

Consumer Reviews and Complaints

Original review : 2017-01-09

Have Been calling Energy Australia for days for applying discount to my account which is given to every one. But never given convincing answer. Looking to switch now.

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Original review : 2017-04-07

Easy and cheap

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Original review : 2017-09-30

Hate it when you get those computer generated voice options on the phone. It relly dosent get you there any quicker. When I did talk to a customer service operator it was nice to talk to someone that understood me and i didnt nave to keep repeating myself because of the language barrier. (Maybe i got the right operator by sheer luck). Nobody is really happy about there charges and rate The complaint that i had was handled luckily by the operator that was able to understand me and i him so it was remedied very quickly and amicably.

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Original review : 2017-10-01

very hard to get useful and true information totally stuffed up 3 consecutive bills after adding solar to account ,obviously as do the other retailers always hire young inexperienced customer service agents who have no understanding and personalities what so ever

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Original review : 2017-10-02

good customer service.and lot of discount on gas bill and elericity bill

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Original review : 2018-10-10

Have had the worst experince so far. Looking to change my provider. Confused whcih one to choose grrrrr.

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