Consumer Reviews and Complaints
Original review : 2017-01-09
Have Been calling Energy Australia for days for applying discount to my account which is given to every one. But never given convincing answer. Looking to switch now.
Original review : 2017-04-07
Easy and cheap
Original review : 2017-09-30
Hate it when you get those computer generated voice options on the phone. It relly dosent get you there any quicker. When I did talk to a customer service operator it was nice to talk to someone that understood me and i didnt nave to keep repeating myself because of the language barrier. (Maybe i got the right operator by sheer luck). Nobody is really happy about there charges and rate The complaint that i had was handled luckily by the operator that was able to understand me and i him so it was remedied very quickly and amicably.
Original review : 2017-10-01
very hard to get useful and true information totally stuffed up 3 consecutive bills after adding solar to account ,obviously as do the other retailers always hire young inexperienced customer service agents who have no understanding and personalities what so ever
Original review : 2017-10-02
good customer service.and lot of discount on gas bill and elericity bill
Original review : 2018-10-10
Have had the worst experince so far. Looking to change my provider. Confused whcih one to choose grrrrr.